Privacy Policy
Privacy Policy
1. Who We Are
Alevatex Automation is a UK-based agency helping small businesses automate day-to-day operations with AI and modern systems. We operate transparently and only collect the information needed to deliver our services effectively.
2. Information We Collect
We collect only what’s needed to provide our services: Contact details: name, email, phone number, business name Messages and enquiries: from website forms, WhatsApp, or email Billing information: when you purchase a service or subscription Website usage data: via cookies or analytics tools (non-identifiable)
3. How We Use Your Information
We use your data to: Respond to your enquiries quickly Deliver automation services and support Send invoices and manage payments Improve our systems and website experience Occasionally share relevant service updates (opt-out anytime) We do not sell or rent your personal data.
4. Legal Basis
Our processing is based on: Your consent (when you contact us or sign up) Contractual necessity (to deliver services) Legitimate interests (for basic marketing or improvement)
5. Data Storage & Security
Data is stored securely using encrypted UK/EU-based systems (Google, Make.com, Stripe). We keep only necessary data and delete inactive client records after 24 months.
6. Sharing of Data
We may share limited data with trusted partners: Automation tools (Make.com, Google Sheets, Twilio, etc.) to deliver your automation Payment processors (Stripe/PayPal) for transactions All partners comply with GDPR and UK data protection laws.
7. Your Rights
Under UK GDPR, you have the right to: Access your data Request correction or deletion Withdraw consent at any time Complain to the ICO if you’re unhappy with how we handle your data To exercise these rights, email privacy@alevatex.com .
8. Cookies
We use minimal cookies for analytics and site performance. You can disable cookies via your browser settings.
9. Updates
This policy may be updated occasionally. The most recent version will always appear on this page.
10. Contact
For any privacy or data concerns, please contact: 📧 radualexandru@alevatex.co.uk